Consumer Protection Act · 35
Filing Consumer Complaint
Understanding the issue
You can file a complaint at: District Commission (up to Rs. 50 lakh), State Commission (Rs. 50 lakh-2 crore), or National Commission (above Rs. 2 crore). Complaints can be filed online at edaakhil.nic.in.
Punishment
Compensation, replacement, refund, or damages as ordered by commission
Examples
- A buys a defective washing machine worth Rs. 30,000. A files complaint with District Consumer Commission.