Consumer Protection Act · 2(9)
Consumer Rights
Understanding the issue
As a consumer, you have 6 basic rights: safety from harmful products, full information about products, freedom to choose, right to complain, right to get compensation, and right to consumer education.
Punishment
Violation of consumer rights can lead to compensation and penalties
Examples
- A buys a phone that explodes. A has the right to safety and can claim compensation under consumer protection law.