← Evidence checklists

7 items

Evidence for Insurance Claim Dispute

  • Insurance policy documentCriticalComplete insurance policy document including terms, conditions, coverage details, and exclusions
  • Premium payment receiptsCriticalAll premium payment receipts or bank statements showing regular premium payments were made on time
  • Claim application and documents submittedCriticalCopy of the claim form filed and all supporting documents submitted to the insurance company
  • Rejection or repudiation letterThe insurance company's letter or email rejecting or repudiating your claim with the reasons stated
  • Medical records (for health/life claims)Hospital records, discharge summary, bills, and prescriptions relevant to the health or life insurance claim
  • FIR or incident report (for general claims)FIR, fire brigade report, or surveyor's report for vehicle, property, or accident-related insurance claims
  • Correspondence with insurance companyAll emails, letters, and call records of communication with the insurance company regarding your claim

Be careful

  • File your claim within the time limit specified in the policy document.
  • Keep a copy of every document submitted to the insurance company.