8 items
Evidence for Cyber Fraud / Online Scam
- Screenshots of fraudulent messages or emailsCriticalCapture full screenshots of phishing emails, SMS, WhatsApp messages, or social media messages from the fraudster with timestamps visible
- Bank/UPI transaction recordsCriticalDownload and save bank statements, UPI transaction history, or wallet transaction details showing the fraudulent debits
- FIR copy or cybercrime complaint receiptCriticalFile an FIR at the local police station and/or register a complaint on cybercrime.gov.in — keep the acknowledgement number
- Fraudster's contact detailsSave the phone number, email address, UPI ID, bank account number, or social media profile of the scammer
- Call recordings with the fraudsterIf you recorded any phone calls with the scammer, save the audio files with date and time noted
- Website or app screenshotsScreenshot the fake website, app, or online store used for the fraud, including URL and page content
- Bank complaint reference numberReport to your bank's fraud department and keep the complaint reference number and any written acknowledgement
- 1930 helpline complaint numberCall the national cybercrime helpline 1930 and note down the complaint/ticket number provided
Be careful
- Report to 1930 helpline within 24 hours for best chance of fund recovery.
- Do not delete any messages or call records — they are evidence.
- Do not engage further with the fraudster after realizing the scam.
- File complaint on cybercrime.gov.in as well as local police.